
The key is to start with the correct model number and then click Software and Driver Downloads, as shown here: The process for ordering media was slightly confusing. I tried with a 2008 model HP (long out of warranty) and was able to locate replacement media. If the computer is several years past its warranty period, HP might not be able to supply replacement discs for your computer. However, because of licensing restrictions, HP is only able to provide these recovery discs for a limited time. HP maintains an inventory of replacement recovery discs for several years after the product has been released. If you cannot create a set of recovery discs, you might be able to order a set of replacement discs from HP. It also offers the option to order replacement discs, but warns that these disks might only be available for a limited time: It has step-by-step instructions for creating recovery discs for Windows 7, Windows Vista, and Windows XP. Start at this page: HP and Compaq Desktop PCs: Looking for Recovery Discs? I've divided the available information into three pages: This report includes as many details as I could uncover about the policies and procedures that each company follows for its products. Most companies limit the number of replacement discs you can order.Some companies require payment of a nominal fee to cover postage and handling.If you bought a PC with Windows Vista and upgraded it, your recovery media will be for the original Vista install.

Your replacement media is for the version of Windows that came with your PC.

